Delete your account

For customers of the The Picnic Facility app

In the app (fastest)

1. Open the app and go to Profile.
2. Tap Delete my account.
3. Enter your password to confirm.

You are signed out on all devices straight away.

If you cannot use the app

Contact us from the mobile number registered on the account and ask us to delete it. We may ask a question to confirm it is you.

What happens to your data

• Your name, email and device notification tokens are removed, and your mobile number is replaced so it can no longer be linked to you.
• Order records are kept without your personal details because we need them for accounting and tax.
• Any unused coupons are lost. Orders still in progress should be completed or cancelled first.

Vendors and staff cannot delete their accounts in the app; please contact support. See also our Privacy Policy.